Interstate & Faq

1.Most common questions
2.Shipping fee
3.How to order
4.Delivery time
5.How to take care of futon mattresses
6.Payment Methods


1. Most common questions

We ship all around Australia

Our futon size is in Australian Standard

Single: 93*190 (cm)

King single: 107*203 (cm)

Double: 138*190 (cm)

Queen: 153*203 (cm)

King: 183*203 (cm)

Note: Due to the nature of futon mattress, new ones in the bag will be a little bit smaller than the size above. It will be stretched out after using.

2. Shipping fees

The shipping cost depends on the number of items, the kind of items and your postcode. If you live in countryside, an extra cost will happen depending on your postcode.

*The usual estimated freight for one bed base or one futon to Sydney, Canberra, Adelaide & Hobart is around $50~$90.

*For Brisbane, It will be roughly $20 more than the cost above due to the distance.

*For NT & WA, it generally will cost much more than above.

*Please send us an email to ask for the shipping cost.

*Items normally are well packed. We suggest that an extra $10 for the warranty of the delivery just in case of any damages during delivery.



3. How to order

There are two methods of placing your order

A. You can simply place your order online (There is no payment requested when you are placing order)

We will contact you to discuss the delivery time, the payment method and the delivery fee based on the information you provided in the order.

B. Or just email us the following information, then we will contact you to discuss the delivery time, the payment method and the delivery fee based on the information you provided in the order.

*Your name

*Your contact number

*Your delivery address including the postcode

*Your order details



4.Delivery time

*About 2 business days to NSW, SA & ACT after dispatching.

*About 2-3 business days to QLD & TAS after dispatching.

*After dispatching, you will get a consignment number from the courier company. You can track the order through their online system.


5.How to take care of futon mattresses

1. Turn over the futon mattress once a month.

2. Take the futon mattress outside and leave it in the sun all day (hot sunny day) once a year. You can gently dust it.


6.Payment Methods

1. Call (03) 9480 2555 to pay by Master card or Visa

2. Bank Transfer Payment

ACC NAME: KAIXUAN MANAGEMENT PTY LTD
ACC NO: 294877333
BSB: 013035

3.Cash On Delivery (Only for Victoria)

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